Your Clinical Twin: AI Support Built Around Therapeutic Expertise
Built by a psychologist, Ecko Health is an AI mental health platform designed to reduce admin burden and support continuity of care between sessions.
Designed as an extension of your clinical self, Ecko learns your style and remembers what matters across your caseload.
Our interview with Ecko’s Clinical Lead explores what it means to use AI in a way that strengthens rather than replaces the human side of therapy.
Hawthorne Effect?
by Anonymous
Photo Credit: Michael Koukoullis
We have a small team in a large department where I work, which ended up with a significant backlog of outstanding jobs.
As managers, we focussed on tracking the number of outstanding jobs week to week, and displaying the graph so the team could be aware of the outstanding jobs and hopefully have some extra motivation from watching the number of outstanding jobs reduce each week.
In addition we would praise them if the number of jobs reduced over the week and not say anything if it increased slightly. After continuing like this for a couple of months, we were starting to run out of ideas to increase productivity. With not very much notice, our attention needed to shift to an unrelated project which took up a lot of our time. At the completion of the project (during which we didn't provide any feedback to the team) we ran a report and found that the number of outstanding jobs had dramatically decreased, with no additional resource input.
This seems to be the opposite of what we were taught about regarding the Hawthorne Effect. Is there any such thing as an inverse Hawthorn Effect?